FAQ

You can move in anytime during normal business hours if space is available.  We will also work with you if you need to set up an appointment to bring the unit in on weekends or after hours if we are available.

Determining the right storage space size depends on the overall length of your stored property. The overall length includes tongue of a trailer (if applicable) and anything on the back of the unit (spare tire, storage rack, motor, and prop of boat, etc.).  Our office must confirm the size prior to moving in.

Property may be accessed between our normal hours of 5AM to 10PM daily. We understand that flexibility is crucial, and our secure premises are equipped with state-of-the-art technology to ensure you can access your belongings whenever it suits your schedule.  If you want to have 24-hour access, it can be added to your rental but is an additional cost.

We employ a range of measures, including perimeter security fence, digital video surveillance, gate with coded access systems, and well-lit premises. Our facility prioritizes the safety and security of your belongings. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.

Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a space that better suits your requirements. We are committed to ensuring your storage experience remains convenient and flexible.

Yes, you are required to maintain insurance on your property and provide us with a copy.  If you do not have insurance, we do offer insurance through a third party and can add that to your rental rate.

We require a government issued ID, proof of insurance (or purchased insurance), and proof of ownership of the property.

Checks, money orders, VISA, MasterCard, Discover, American Express, and cash.

You can pay in person, mail a check or money order, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.  Automatic payments are required for month-to-month rentals.

Yes, we provide a 5% discount for veterans/military, first responders, and educators that are on a month-to-month basis.  

We offer the following Pre-Pay Discounts:

-If you pre-pay for one year, you get one month free. 

-If you pre-pay for 6 months, you get a half month free.

Please call our office to obtain either of these discounts.

Yes, a deposit equivalent to one month’s rent is required. 

Liquids, explosives, flammable liquids, toxic materials, and perishables. You may contact the office with any questions regarding stored products.

No, units must be removed from the site for work to be performed.  No engine or mechanical work is allowed at all.  The only allowed work is the repair of a tire.  An exception may be made on an emergency basis and must be approved by the office in advance.